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4.7★ Trustpilot marketplace · Prices may be above or below face value · Every order is backed by our 150% Money Back Guarantee.
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150% MONEY BACK Guarantee

Every order on LiveFootballTickets.com comes with the same promise: you walk in, you watch football. Our 150% Money Back Guarantee is how we protect every single booking — the strongest in the secondary ticket market.

Every order, backed by 150%

Every booking is covered by our 150% Money Back Guarantee — the strongest in the secondary ticket market. The maths is simple: 100% of what you paid back, plus a 50% credit towards your next booking. That's 150% of what you spent — your money back, and then some. The only secondary marketplace that pays this much.

Replacements first, always

Our first move on any issue is contacting the seller for replacement tickets. We don't sit on problems and act swiftly — the moment something looks wrong, our support team will help you. That's the priority. The 150% sits behind it as the backstop, and kicks in automatically if replacements can't reach you in time.

Your tickets, on their way

We track every order from purchase to delivery. Most tickets are released by clubs in the days before kick-off, and we coordinate with sellers to make sure they reach you with time to spare. If we spot anything that might affect delivery, we contact you straight away — you don't need to chase us. The vast majority of orders arrive smoothly, and the 150% sits behind every one.

Tickets that work at the gate

Our marketplace only consists of a vetted network of ticket specialists with strong track records. The vast majority of orders go through the gate without a hitch. If anything ever does come up, a letter of rejection from the stadium and a quick photo from the gate is all we need. Most cases are resolved with replacements on the spot, and the 150% applies when they can't be.

Full refund if a match is cancelled

If a match is cancelled outright with no rescheduled date, you receive a refund (see the Terms for all details). If the match is rescheduled and the new date doesn't work for you, get in touch. In line with our Terms we can't refund rescheduled matches, but we'll help you re-list your tickets on the marketplace so you can try to recover your money.

Real support from real people

Questions before you buy? Want to double-check something after you've booked? Our team is reachable by email and live chat — we aim to respond within 24 hours on business days, and faster on match days. No bots, no scripts. Real people who actually answer.

Common questions about the 150% Money Back Guarantee

Two situations specifically:
  1. Your tickets don't arrive before the match starts.
  2. Your tickets are rejected at the stadium entrance.
In either case, we reach out to the seller to provide replacement tickets at no extra cost. If replacements can't be delivered to you in time, the guarantee kicks in automatically — you receive 100% of what you paid back, plus a 50% credit towards a future booking. It doesn't cover changed personal circumstances (illness, travel changes etc.) — those fall under our standard Terms and Conditions. Cancelled events with no rescheduling are handled separately as full refunds.

Loved by many

Over 20,000 football fans have reviewed us on Trustpilot. Most of them were first-timers who weren't sure what to expect. This is what they said.

Rated 4.7 / 5

Based on 21,571 reviews

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  • 8 hours ago

    Easy to order. Tickets arrived in good time. Upgraded for free to better section. All good!

    Dave

  • 10 hours ago

    The football match was excellent. Really enjoyed the experience. The tickets arrived in good time and the instructions about using the tickets and gaining access were clear and simple.

    Paul Robins

  • 15 hours ago

    Ordered tickets on match day and got them within 20 minutes . Great view aswell perfect position , definitely expensive tho but atleast they worked .

    Mr. Tom Bruce

  • 16 hours ago

    Absolutely Brilliant ! Would use this service again ! Very easy process from start to finish..and my Team Everton FC won 3-1 😁

    Keith Briggs

  • 18 hours ago

    It all worked well

    John S

  • 19 hours ago

    Fantastic service from paying to getting the tickets, 100% recommend and will be using them again

    Paul Welburn

  • 21 hours ago

    Last minute idea and we were recommended LiveFootballTickets who were great, no issues getting into the ground. Price is slightly higher than a ticket would be through the club but brilliant to use if needed :)

    Ian Mccall

  • 22 hours ago

    I’ve used them twice now and it’s been easy

    Brian

  • 1 day ago

    Was extremely apprehensive ordering tickets via here but with 2 hrs to go until kickoff & out of options, I took the plunge. Got tickets through within about 20mins & they worked fine. The mark up on tickets is a bit naughty though. Expensive BUT, in the long run, as a one off, worth it seeing my grandsons face when we won! So I am appreciative to the seller for that. Don't think this would be a platform i'd utilise on a regular basis though unless the mark up was more realistic. But it is what it is & not a scam.

    Nik

  • 1 day ago

    Absolutely seamless process, easy to book and the tickets were emailed in no time at all. Highly recommend

    David Hamilton

  • 1 day ago

    Legitimate site and tickets. Got them on day of game and came through very quickly..

    Dean O'Connor

  • 1 day ago

    Brilliant service, fantastic seats 👏

    Mark Benwell

  • 2 days ago

    Sceptical at first. But what a service. Booking site was easy to use. Any queries I had were promptly answered.Collected electric tickets after 5pm on the evening of the Liverpool Vs Chelsea match. Everything went smoothly. Made 2 Liverpool fans extremely happy. Thank you

    Deborah Fitzsimmons

  • 2 days ago

    The tickets came about 30 hours before the match they was very helpful the tickets worked no issues the price was expensive but for a guarantee spot it is worth it I would buy tickets agin from them the coustmer service was grate

    customer

  • 3 days ago

    Good seats, no problems getting in. I was a little disconcerted by all the dos and donts we were told which proved unecessary

    David Price

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